1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Estimates

  • Free Shipping: We offer free shipping on all orders over ₹799.
  • Flat Rate Shipping: For orders below ₹799, a standard flat-rate shipping fee will be calculated and displayed at checkout.

Delivery times typically range between 3 to 7 business days, depending on your location within India.

3. Serviceable Areas

We ship Pan-India. In the rare event that a courier partner does not service your specific pin code, we will contact you via email or phone to arrange an alternative or issue a full refund.

4. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

5. Contact Information

If you have any questions about your delivery, please contact us at:

  • Email: store@netives.in
  • Phone: +917005968459